Recent Posts

SERVPRO: An Exciting Franchise Opportunity

5/28/2020 (Permalink)

SERVPRO logo Consider a SERVPRO franchise for a new business opportunity.

When you're ready to take a new business opportunity, consider a SERVPRO franchise. There are many positive factors to consider:

  • Locally owned
  • Strong corporate support
  • Modern technology
  • Industry recognition


How do these factors make SERVPRO one of the best opportunities for your next business venture? You could ask a local disaster recovery and restoration technician, and you can do some research into local and corporate opportunities.

Local Ownership

When you own a local franchise, you may already have a strong network that includes family, friends, neighbors, and other business owners. You have a working knowledge and familiarity with the storms, disasters, and emergency situations that are most likely to occur in Colorado Springs, CO. Local ownership also means that you can respond quickly when customers need an immediate response.

Strong Corporate Support

SERVPRO has franchises across the country with strong support from corporate headquarters. Corporate teams support franchise owners by facilitating training and sharing requirements from the Institute of Inspection, Cleaning and Restoration Certification. Corporate representatives help franchise owners maintain a high level of quality for consistency from one franchise to the next.

Modern Technology

In addition to purchasing cutting-edge machinery and cleaning supplies, each SERVPRO franchisee has access to a comprehensive database and information-sharing software system that connects all franchise owners with insurance agents and other professionals.

Industry Recognition

SERVPRO is recognized as one of the top disaster recovery and restoration franchise companies in the country. This recognition comes from Entrepreneur's Franchise 500 List and from IICRC, the industry certification leader. Corporate representatives and franchise owners work hard to maintain compliance with the highest industry standards for restoration and safety results. Each technician is certified to provide top quality results.

Available Opportunities

A SERVPRO franchise is a solid business investment based on several appealing factors. Reach out to company representatives to learn more about the opportunities open in your area. This may be a great time for you to take a new step forward.

The Storm Cleanup Process

5/27/2020 (Permalink)

Roof with hail after a storm. Hail can damage your roof causing further damage in the interior and your belongings.

Storm season in Colorado Springs, CO, can wreak havoc on your home. A two-minute shower of hail can damage your roof. A heavy storm can even flood the interior of your home, causing damage to many of the items inside. To save as many belongings as possible, hire storm restoration specialists with expertise in content cleaning. They can help you determine which items can be salvaged and which ones need to be thrown out.

Determine Which Items Can be Salvaged or Thrown Out

Porous Items


If the structure of an item leaves it vulnerable to saturation, it may be too far gone to save. Water can destroy absorbant materials:

  • Paper
  • Textiles
  • Wood
  • Drywall


If your drywall or paneling is saturated beyond repair, it will have to be torn out and replaced. Just because a porous item has visible flood damage, though, that doesn't automatically mean it is unsalvageable. Remediation technicians have methods for rescuing slightly damaged items. They may be able to dry and clean your important documents. Those who specialize in art restoration may be able to save your valuable collection. Before you throw everything out, have them take a look to see if there is a content cleaning process that can save it.

Non-Porous Items


Many of your belongings may come through the restoration process just fine. Items made from materials that do not take on water easily will likely be okay. Glass, metal and certain plastics are designed to keep water out and thus are resistant to flood damage. Black water from a storm may have brought bacteria and other microbes into your home, though, so it's important that these items be thoroughly disinfected before they are reintroduced to the house.

Storm damage in your home doesn't mean that everything has to be thrown out. You may lose some of your porous belongings or have to replace walls or flooring, but content cleaning can save a lot of items.

Putting Out a Kitchen Grease Fire

5/14/2020 (Permalink)

A grease fire can start quickly and spread rapidly if not extinguished. Home cooks need to be cautious when cooking with oils and grease, limiting the amount to only what is necessary. If you experience a fire, do not panic and follow four steps.

  • Cover flames
  • Remove heat source
  • Use baking soda
  • Use a fire extinguisher

4 Steps to Put Out a Kitchen Fire

Cover Flames

The first thing you need to do is cover the flames. Use a metal pan lid or a cookie sheet, anything to smother and extinguish the fire. Quick reflexes can mean the difference between needing a fire cleanup crew from Colorado Springs, CO, and not. If you put out the fire quickly, your home may not experience any fire damage.

Remove Heat Source

Next, when dealing with a grease fire, remove the pan from the heat source. You need not pull the pot from the stove. You can cover the pan and turn off the burner. If possible, move the pan from the hot burner. However, don't risk injury.

Use Baking Soda

If you do not have a lid or sheet capable of covering the pot with the fire, use baking soda. Do not use water. Water may make the situation worse. If you do not have baking soda, use salt.

Use a Fire Extinguisher

If you are at a loss and nothing seems to control the fire, consider using a fire extinguisher to reduce fire damage. However, you cannot use just any fire extinguisher. You need a class B fire extinguisher, have one in your kitchen at all times for essential fire prevention. 

A grease fire is common, and it is controllable. However, if you do not act quickly, the fire can spread rapidly. Use the steps above to extinguish a stovetop fire. If you are not familiar with grease fires, or if you don't know how to use an extinguisher, contact your local fire department to ask for help.

Smoke and Soot Cleanup by SERVPRO of North Central Colorado Springs

5/5/2020 (Permalink)

Room with smoke and soot damage. Smoke and soot can cause large damage in your Colorado Springs home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of North Central ColoradoSprings will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

3 Tips for Preventing Post Flood Mold

5/5/2020 (Permalink)

Kitchen filled with mold growth behind counters and kitchen stove. Mold growth in a Colorado Springs kitchen.

3 Tips for Preventing Post Flood Mold

If your Colorado Springs, CO, has experienced flooding after a storm, then you may be worried about the possibility of mold growth. Fortunately, there are a number of things you can do to help mitigate this potential problem. Many mold remediation professionals recommend the following:

  1. Thoroughly Dry the Area

The first step to take care of in the event you may have mold damage is to completely dry any area affected by water. In many cases a professional restoration company may use a dehumidifier. Getting rid of the water can help make the area inhospitable to mold spores.

  1. Have an Expert Test for Mold

On some occasions the potential mold growth may not yet be visible. If you believe you may have mold in your home, even after drying and sanitizing the flooded area, then a professional may be able to perform a test. Testing can include taking air samples, pulling a sample from an at-risk material, or taking a surface sample. If mold has been found, then your mold remediation professional can formulate a plan for mold removal.

  1. Clean Any Water Damaged Items

Another common tip for complete mold removal includes thoroughly cleaning any items that may have been affected by the storm damage. Mold spores can grow on any organic material that contains moisture. This can include carpeting, wood, upholstery, and even drywall. Fortunately, there are a number of methods to properly clean and sanitize these items.

Because mold growth usually occurs in damp areas, thoroughly drying any flooded areas can help prevent this type of problem. If you believe mold has already set in you can have a professional test for spores. It is also a good idea to properly clean any items affected by the water damage as well. If you have any questions a professional may be able to help.

4 Steps Toward Safeguarding Businesses From Storm Damage

5/5/2020 (Permalink)

First Aid bag Keep emergency supplies handy.

4 Steps Toward Safeguarding Businesses From Storm Damage

Even businesses with strong disaster plans are affected by major storms, flooding, or fires. Forty percent of all businesses affected by disasters won't open their doors again. Within one year after the mess has been cleaned up, another 25 percent will fail. This is bad news for just about everyone involved. Fortunately, insurance providers, business owners, and community leaders can take preventative steps before disaster recovery is necessary.

  1. Establish Written Business Continuity Plan

These documents should contain the procedures to take when disasters threaten, during disasters, and during the recovery period. For example, if storm damage is severe, business owners may need to relocate the workplace temporarily. Other elements of this plan may include phone trees, information technology procedures, and emergency evacuation responsibilities.

  1. Schedule Regular Employee Trainings

It isn't enough to cover these storm response procedures in one workshop. Employees need to be familiar and comfortable enough with the steps that they remember and carry them out with ease. When employees are clear about their individual responsibilities and have performed them several times in non-emergency situations, they are more likely to respond calmly during a disaster.

  1. Keep Emergency Supplies Handy

The right equipment and supplies are vital to the success of a disaster recovery plan. Business owners should have first-aid kits, flashlights, and other emergency supplies within easy reach for employees. Other equipment, such as clean water, food, a generator, and even blankets could further safeguard the well-being of company personnel.

  1. Store Copies of Key Information in Multiple Sites

During a storm, it may be impossible to access phone numbers through workplace computers. After a flood, in-house copies of insurance policies may have been thoroughly damaged; a hard copy kept in another location could provide needed information. Contact information for cleanup and recovery professionals should be included.

Successful disaster recovery actually begins long before storms hit Colorado Springs, CO. Communities, business leaders, and insurance professionals can do their part in protecting residents by providing documents and resources that increase participation in business continuity plans.

Benefits of Participation in a Preferred Vendor Program

5/1/2020 (Permalink)

IICRC logo SERVPRO adheres to the high standards established by the IICRC.

SERVPRO works hard to remain one of the nation's leaders in restoration services. As part of this effort, careful attention is given to the highest performance standards in the restoration and mitigation industry. As a result, the company has become a preferred vendor with many insurance agencies. When an insurance agent makes a recommendation to their clients, they'll most likely recommend a member of their vendor program. Clients can be confident that the recommended restoration company:

  • Adheres to the high standards established by the Institute of Inspection, Cleaning and Restoration Certification (IICRC)
  • Offers standardized prices and is willing to adjust their prices
  • Complies with any requirements established by the insurance company

The benefits of working with a preferred vendor aren't fully explained in these brief statements.


It Takes Hard Work


SERVPRO restoration franchise owners and technicians must complete several steps before they can be part of an insurance company's vendor program. For example, there are about 20 guidelines these franchise members agree to follow:

  • Maintaining equipment frequently and according to established specifications
  • Running employee background checks
  • Completing safety trainings consistently
  • Complying with standards set by the IIRCR

These are just a few of the guidelines that are written to protect clients, the reputation of the restoration industry, and the validity of insurance agent recommendations.


All Parties Benefit From These High Standards


Insurance companies, agents, adjusters, and underwriters are assured of high-quality work from preferred vendors. The restoration companies get referrals from the insurance companies. Property owners know that they'll get top-quality results for standardized prices. This cooperative arrangement also ensures that

  • Resources, training, equipment, and information are shared with consistency across the nation
  • Oversight and reporting information is shared with local and national partners
  • Customers can expect the same level of results no matter where they're located



What's your role in this situation? As a Colorado Springs, CO, property owner, an insurance agent, or a restoration technician, the vendor program offers significant benefits.

How To Prepare Your Commercial Property for Winter

4/23/2020 (Permalink)

Removing dry leaves and debris from gutters To avoid winter storm damage in your commercial property remove all debris from gutters.

For many, the word “winter” evokes images of chilly nights and cozy sweaters. For others, it’s a reminder of why they moved to Bermuda. And for most property owners, it’s a reminder that your commercial building needs to take precautions for the cooler months ahead. Here are five ways to avoid winter storm damage.

5 Ways to Prepare Your Commercial Property to Avoid Winter Storm Damage


1. Inspect Your Roof


Winter storms can wreak havoc on shingles and roof tiles. Roof damage gives water easy access to your building’s interior and can lead to property damage and mold.


2. Clean Your Gutters


While you’re up there, eliminate any leaves, sticks, or other debris that may have gathered in your gutters. If left unattended, gutter clogs can lead to water accumulation and necessitate the help of a storm damage restoration company.


3. Inspect the Rest of Your Property, Too


Depending on where your commercial property is located, a winter storm can encompass a variety of extreme weather events — everything from snow and hail to high winds. As the temperature drops, survey your building and surrounding premises to look for existing issues that may appear small now but may be exacerbated by severe and unusual weather.


4. Check Window and Door Seals


Even if winter in your neck of the woods is mild, it’s imperative to eliminate any gaps around your windows and doors. Drafts often mean more dollars spent on utilities. Break out the caulking gun or bucket of sealant and keep your energy costs as low as possible when the temperature dips.


5. Inspect your HVAC System


The lower the thermometer reading, the more you’ll need to rely on your HVAC unit. To avoid storm damage to your energy bill, look for blockages and cracks, listen for strange noises, and clean your filters and condensation drain traps before winter sets in.


Even if your Colorado Springs, CO, commercial property is in for mild weather this winter, it’s imperative to prepare for winter storm damage. By taking just a few precautions, you can prevent interruption to your daily routine and revenue and eliminate the need to figure disaster restoration into your budget.

Have You Performed a Water Heater Flush This Year?

4/14/2020 (Permalink)

Floor flooded due to water heater leak Water heater leak in a Colorado Springs, CO home.

Because many home projects compete for your attention, water heater maintenance can be easily forgotten. Routine activities like running the dishwasher, showering or washing laundry depend on a properly functioning unit. Unseen problems may slowly develop into major disruptions in your hot water system.

How Should a Heater Be Flushed?

Performing a flush can help you identify problem areas. Before you start, establish a safety zone in the heater room. Then perform the following steps:

  • To avoid electric shock, make sure floors and all other room surfaces are dry, and turn off your main water valve.
  • Next, turn off the electric power circuit breaker or turn off the gas, depending on your heater's energy source.
  • Wait several hours for the tank water to cool off.
  • Attach a garden hose to your water heater drain, place the other end on your driveway, and open the tank drain so water can flow outside.
  • Repeat until the unit is empty, then detach the hose, close the drain valve, turn on the main water supply, and safely restore the power.

When Are Flushes Recommended?

Although your heater may be working, these appliances lose effectiveness over time as water sediment builds up, so yearly flushing helps maintain the units in optimal condition. Certain signs may indicate that you need to schedule a water heater flush sooner.

What Are Some Early Warning Signs?

One of the first signs can be strange noises coming from the tank. Water may take longer to heat or leaks may begin to appear under the heater. Water discoloration or unpleasant odors can also signal problems.

What if There Is a Problem?

If you experience problems or feel you cannot safely perform a flush, you may want to call for professional assistance in Colorado Springs, CO. Some issues may need to be identified and resolved by an expert technician. You can receive the help you need and best solutions can also be evaluated.

Preventative yearly maintenance can maximize the life of your water heater and help identify problems while they are small enough to be fixed. That's always a good idea!

What To Do If Your Business Has Been Exposed to the Coronavirus

4/1/2020 (Permalink)

Image of coronavirus with orange letters stating Here to Help SERVPRO is here to help with Coronavirus in Colorado Springs, CO.

The effects of the coronavirus pandemic are far-reaching; virtually every community is taking precautions to limit the spread of COVID-19. If your commercial property in Colorado Springs, CO, was the site of a coronavirus exposure. 

Three steps to take to reduce further contamination.

  1. Close Off the Area
    If one of your employees tests positive for COVID-19, the first thing to do is to retrace his or her steps and close off any areas of your property that may have been exposed to the virus as a result. The goal here is to identify what areas need to be thoroughly cleaned. If you can shut your entire business down temporarily for a deep cleaning, it may be wise to do so.
  2. Wait 24 Hours Before Starting Any COVID-19 Cleanup
    It’s unknown just how long the coronavirus can live on a surface. While it’s likely only a matter of minutes, it’s important to err on the side of safety after a coronavirus exposure and wait at least one day before beginning any sort of sanitation offensive. Don’t forget: There are a variety of factors that could potentially contribute to the virus’s lifespan, such as the types of surface affected, as well as the temperature and humidity in Colorado Springs, CO.
  3. Leave the Cleaning to the Professionals
    While you wait for the virus to become dormant, consider calling a local emergency restoration company to schedule a professional coronavirus cleanup. Its crew has the experience and tools necessary to safely complete the job. In addition to strictly adhering to all federal guidelines for COVID-19 cleanup, for example, a disaster mitigation team receives training focused on which materials are most successful in eliminating the coronavirus in particular.

A coronavirus exposure at your commercial property can be daunting. However, if you keep a cool head, carefully retrace the infected person’s steps, and enlist the help of trained professionals, you can reduce the risk of further workplace contamination and look forward to resuming business as usual as soon as possible.