Recent Posts

What To Expect During the Sewage Cleanup Process

1/15/2019 (Permalink)

Water Damage What To Expect During the Sewage Cleanup Process Sewage damage in a Colorado Springs, CO bathroom.

Sewage backup can cause extensive damage to your home in Colorado Springs, CO, along with health and sanitation problems. Because sewage can contain dangerous bacteria, parasites, viruses and other contaminants, proper sewer cleanup is critical. Luckily, emergency restoration professionals have the necessary tools and techniques to provide the solutions you need. Depending on your situation, here’s what you can likely expect during the cleaning process.

Extraction of Water and Sewage

The first step to sewer cleanup is usually to remove all water and sewage from the area. This can be done with pumps or vacuums, depending on the size of the spill. Contaminated water will be classified into one of three categories to determine a plan of action.

  • Category 1 is clean water that does not pose a hazard to humans or animals. An example of this water is that from an overflowing sink or broken water line.
  • Category 2 is gray water, such as that from a flooded toilet with only urine present or from a malfunctioning washing machine or dishwasher. This category may cause sickness or discomfort.
  • Category 3 is black water and contains dangerous sewage. This water can come from sources like an overflowing toilet containing feces or floodwater from rivers, lakes or streams.

Property Inspection

Next, the area will be carefully inspected for damage. Flooring, ceilings, drywall and other structural materials can be affected. Personal belongings, including furniture and clothing, are also at risk for contamination from sewer backup.

Drying Procedure

Dehumidifiers and other professional equipment can be used to remove remaining moisture and lower humidity, preventing further damage.

Disinfection and Sanitation

In order to prevent mold, bacteria and parasites from growing, your home will need to be effectively cleaned and deodorized. This can ensure protection from illnesses and eradicate unpleasant odors.


The final step of the process is to return your home to its original state. This may involve fixing or replacing damaged items, along with repairing structural damage.

Sewer cleanup may seem like a daunting task, but with the help of qualified professionals, you can restore your home quickly and safely.

El Paso County Residents: Follow These Mold Safety Tips If You Suspect Mold

1/9/2019 (Permalink)

Mold Remediation El Paso County Residents: Follow These Mold Safety Tips If You Suspect Mold Mold damaged home in Colorado Springs. We had all of it removed and now it's getting ready for rebuilding.

If you had a water damage during the recent storms that hit Colorado Springs you might face another challenge: Mold.

Mold can start growing within a couple of days following a water damage if not dried out correctly.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of North Central Colorado Springs for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of North Central Colorado Springs specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 719-266-0881.

24 Hour Emergency Water Damage Service provided by SERVPRO of North Central Colorado Springs

1/8/2019 (Permalink)

Water Damage 24 Hour Emergency Water Damage Service provided by SERVPRO of North Central Colorado Springs SERVPRO of North Central Colorado Springs provides 24 hour water damage restoration service in El Paso and Elbert county.

SERVPRO of North Central Colorado Springs is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of North Central Colorado Springs has the specific water damage training and experience to help you through this tough time. We specialize in water damage mitigation—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site).

SERVPRO of North Central Colorado Springs is locally owned and operated—so we’re a part of this community too. We are also part of a national network of over 1,700 Franchises, which enables us to respond quicker with more resources. For major storms and disasters, we can call upon special Disaster Recovery Teams strategically located throughout the country.

SERVPRO of North Central Colorado Springs  Call us with your mitigation concerns at (719) 266-0881.

Does your Colorado Springs home have mold problems?

1/7/2019 (Permalink)

Mold Remediation Does your Colorado Springs home have mold problems? It only takes 48 hours for antimicrobial growth to spread through your home. Mold growth in a Colorado Springs Kitchen.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (719) 266-0881

How To Protect Your Roof After Fire Damage

1/7/2019 (Permalink)

Commercial How To Protect Your Roof After Fire Damage Tarp placed in roof after fire damage in a Colorado Springs,CO property

When a fire breaks out in your building in Colorado Springs, CO, one of your first calls will likely be to professional restoration services for fire cleanup. One of the first things they will do is secure the roof so that no further damage happens to your building. Having a tarp professionally installed on the roof can prevent excessive water damage from rain as well as keep extra dirt and debris from fall through to the attic.

Applying the Tarp

The benefit of having a tarp placed on your damaged roof by professionals is that you know it will protect your building while it's being repaired. Professional tarp services include the following steps:

  • Anchoring a board to the roof
  • Placing the tarp over the anchor board
  • Applying a second board on top of the tarp to hold it in place
  • Ensuring the tarp extends over the roof's edge
  • Securing the boards and the tarp so they don't become detached

A tarp that is properly secured protects your building throughout the fire cleanup process by covering any holes created by the flames or resulting from the repair process itself. Technicians should replace the tarp whenever they are not actively working on the roof.

Preventing Damage

When your building needs roof repair, it becomes vulnerable to many outside elements. A rainstorm could cause significant leaking, which, if not remedied in a timely manner, can turn into a mold infestation. Debris can blow into the building from the holes in your roof. An unsecured roof can also be tempting to animals such as birds and squirrels that are looking for a place to nest. By covering the roof any time they're not working on repairs, your technicians help you avoid these problems.

Protecting your building from secondary damage is essential during fire cleanup. From assessing the problem to completing the restoration, experts are here to help.

Call the Cleanup Team of North Central Colorado Springs

1/2/2019 (Permalink)

No matter where you live, it is important to be informed and prepared for any natural disaster that may occur. Natural disasters often strike without warning, leaving behind a trail of destruction and devastation. Though Mother Nature's disasters are often unpredictable, there are steps you can take to ensure you are prepared.

Contact SERVPRO of North Central Colorado Springs to establish an Emergency Ready Profile (ERP) for your property. SERVPRO's ERP serves as a quick reference document, detailing important building and contact information for you property in the event of an emergency. The ERP is an ideal supplement to any existing preparedness plan, or may be used as a standalone document. Knowing what to do and who to call in advance is the key to timely mitigation, and can minimize the effects of any weather-related disaster, water or fire damage to your business.

When disaster strikes, make sure you have experience professionals on the line. No matter how big or small SERVPRO of North Central Colorado Springs professionals will be ready to help make your property damage "Like it never even happened."

Call us at (719) 266-0881

How To Prevent Dishwasher Problems

12/31/2018 (Permalink)

A dishwasher in your home in Colorado Springs, CO, is a modern convenience easily taken for granted. When you wake up to a leaking dishwasher, however, you may be left wondering if it could have been prevented. Here are some ways to avert potential problems and the actions to take when faced with flood cleanup.

Maintain Your Dishwasher

Relationships take work, even between you and your appliance. Every few months, spend some quality time with this helpful device by cleaning and inspecting it. Remember to unplug it before you begin.

  • Look in the basin and take out any chunks of food or debris; clean the drain.
  • Unclog nozzles in the sprayer arms using a toothpick for small spaces.
  • Run an empty cycle with a cup of vinegar in the top shelf.
  • Take out the racks, inspect them for damage and replace as needed.

Control the Damage

Unfortunately, a leaking dishwasher sometimes happens even when properly maintained. As soon as you notice a problem, usually in the form of a puddle, take immediate action to avoid further water damage. If there is an extensive amount of flood cleanup needed and the electricity is live, it may be best to wait for professionals to arrive.

  • Unplug the appliance or turn off the circuit breaker to the kitchen area.
  • Use towels or other materials to mop up any standing water.
  • Contact a water restoration specialist to inspect the area and make a plan for swift mitigation of water damage.
  • Call your home insurance agent to inquire about your policy. The claim is more likely to be covered if the machine is relatively new or kept in good condition through regular maintenance.

As a homeowner in Colorado Springs, CO, you rely on kitchen appliances to make your life easier. A leaking dishwasher can oftentimes be prevented through consistent upkeep. In the event of a leak, take immediate action to prevent further damage.

Common Commercial Water Damage Problems and Remedies

12/31/2018 (Permalink)

Whether your business in Colorado Springs, CO has a broken pipe or another common issue that can lead to water damage, it’s often helpful to know how to react to prevent major damage from occurring. Knowing what problems commonly occur and how to react can help you prevent your business from sustaining water damage.

1. Sewer Backups

Sewer backups are often caused by blockages, and backups can result in costly repairs. However, knowing the signs of a sewer backup can help you prevent your business from flooding. If a sewer is backed up, you may notice that your sinks or toilets aren’t draining as quickly as they should. If you do have a backup, it can be helpful to have a plumber inspect your sewer lines, and regularly having your sewer lines cleaned can help to prevent future backups.

2. Pipe Issues

While a broken pipe can cause a building to flood, a leaky pipe can also cause damage to a business. Often, you can temporarily fix a leaky pipe by sealing it. However, because a leaky pipe could be an indicator of other issues, you may want to have your pipes examined to ensure there aren’t any hidden problems. In the case of a pipe that is broken, turning off the water in your building is often the best solution.

3. Faulty Appliances

In addition to sewer systems and pipes causing water damage, appliances can also be the cause of water damage. Frequently cleaning your appliances can help prevent them from malfunctioning. However, if you do notice that an appliance is leaking, backed up or is simply not working as it should, knowing how to safely and quickly shut off the appliance can be helpful.

Understanding what water damage issues commonly occur in businesses and knowing what to do if you notice these issues can help protect your business. If your business has been damaged from a broken pipe or other problems, it can help to work with water repair experts.

Do Renters Insurance Policies Cover Fire Damage?

12/27/2018 (Permalink)

Fire Damage Do Renters Insurance Policies Cover Fire Damage? Storage unit fire in Colorado Springs, CO

Renters insurance can cover damage to a tenant's property after a fire at an apartment or rental house in Colorado Springs, CO. Structural damage should be covered by the property owner's insurance policy. Find out more about what rental policies do and do not cover, and how to file a claim.

What Is Covered

A renters policy provides coverage for the contents of an apartment or rental home. This includes items such as:

  • Clothing
  • Furniture
  • Electronics
  • Personal effects

Renters should select policies that cover replacement costs rather than actual cash value. This policy may also include limited amounts of loss of use and liability coverage. The latter can be helpful in the event that a third party sustains an injury on or near the property due to the fire.

What Is Not Covered

Renters insurance does not cover structural damage. The owner or landlord will need to file a separate property insurance claim for:

  • Building materials
  • Included contents
  • Fire restoration

The process of filing a claim calls for documenting damage, a visit from an adjuster, and filing proof of loss. It is the owner's responsibility to clean up fire damage or hire a mitigation and restoration service.

Filing a Claim

A tenant should contact their insurance provider as soon as possible after a fire. The policyholder can also take several measures to support their claim, including:

  • Documenting damage
  • Gathering receipts
  • Listing damaged contents

A renter may want to contact a restoration company to determine whether certain items can be cleaned or repaired rather than replaced. The policyholder can obtain an estimate and submit this information to the insurer.

It is important to know precisely what a renters insurance policy covers. A tenant should assess the terms of a policy before he or she needs to file a fire damage claim for the contents of an apartment or house in Colorado Springs, CO.

3 Methods for Stopping Mold in Its Tracks On Your Rental Property

12/10/2018 (Permalink)

Mold Remediation 3 Methods for Stopping Mold in Its Tracks On Your Rental Property Moldy ceiling from leaking sink above in Colorado Springs,CO

Three Methods for Preventing Mold Growth in Your Rental Property

Like anything in life, there are sometimes pitfalls to being a rental property owner in Colorado Springs, CO. After all, everyone is bound to encounter unavoidable, natural mishaps in their building as a part of everyday life. Unfortunately, some problems need to be addressed more quickly to prevent a more hazardous situation, such as the spread of mold growth on your property. Taking charge and giving attention to mold prevention to stop its spread is key to sustaining a healthy environment and a sound mind. Here are three methods for preventing the growth of mold and restoring your rental property after water damage has infiltrated the space.

  1. Have any affected tenants leave the property and hire a mold remediation team. Keeping your renters safe from any unhealthy exposure to mold is a crucial first step, only to be quickly followed by calling in a crew of professional mold remediation specialists who know the proper techniques for mold prevention. The team’s expertise will be necessary in not only removing the existing mold growth but stopping its expansion across more areas of the property.

  2. Lower the heat and keep humidity levels as low as possible. Mold thrives on moisture, particularly warm and humid areas that are ripe for easy growth. Therefore, lowering the heat in the building can halt the growth of mold. Meanwhile, keeping the humidity as low as possible is vital, so proper ventilation is also a necessity in this situation.

  3. Shut off the water supply until it’s safe for operation again. The majority of mold hazards begin with a moisture issue on a property, whether it’s through a small consistent leak or as a result of major water damage after a bad storm or flooding event. Regardless, it’s important to shut off the water and stop any leaks from relentlessly spreading and giving nearby mold spores a lasting environment for growth.

While dealing with mold prevention in your Colorado Springs, CO, rental property can be costly and frustrating at times, it’s vital to follow these steps to take action in stopping the spread of mold before it worsens.